Technology & R&D
Metriqore develops measurement and research technology to assess feedback quality, analyze open-ended data, and bring different sources of experience data into the same analysis.
Response QualityText AnalyticsSurvey QualityMultimodal Research
UNIFIED ANALYSIS
One analysis
Analysis layer
Analyze open-ended feedback at scale.
Analyzes open-ended survey responses and online reviews for themes, context, sentiment, and recurring patterns so teams can see what is emerging without reading every comment manually.
Response quality
Do not treat every response as equally informative.
Evaluates attention, consistency, and other response-quality indicators to help distinguish stronger feedback from responses that should be treated with caution.
Survey quality
Check survey quality before fieldwork.
Screens survey length, question design, scale use, and respondent experience for common issues that can weaken data quality.
R&D
Go beyond self-reported feedback.
Brings facial expression, voice, and movement data together with surveys and open-ended feedback within the same research design to examine experience across multiple data sources.
How it works together
Before data collection
→survey quality
As responses come in
→response quality
During analysis
→open-ended feedback and review analysis
For advanced research
→surveys + facial expression + voice + movement
A more reliable, richer view of the experience.
Measurement foundation
That is why Metriqore technology is built on fit-for-purpose measurement, psychometric principles, response-quality checks, and meaningful comparisons.
Use measures that fit the construct and the context.
Do not assume every completed response is equally informative.
Compare periods, segments, or organizations only when the measurement conditions support it.
Avoid relying on a single score or a single source of evidence.
Research & development
Bring what people say and how they respond into the same study.
We are researching how facial expression, voice, and movement data can complement surveys and open-ended feedback in experience research. This is not presented as a standard feature across every Metriqore platform. Use depends on the research design, required permissions, and context.
What people say
Surveys · Open-ended feedback
How people respond
Facial expression · Voice · Movement
Multimodal view of experience
Built into our platforms
Guest experience
Response-quality checks, online review analysis, and the combined interpretation of guest experience data.
Customer research panel
Panel health, response quality, and ongoing data-quality monitoring across recurring customer research.
Student experience
Reliable measurement, open-ended student feedback analysis, and aggregated experience patterns.
Keep reading
Makes the reliability, information value and noise risk of a piece of feedback visible.
Explore TechnologyTurns expert analysis and institutional knowledge into conversational, understandable answers.
Explore TechnologyExamines surveys and reviews together with environmental, behavioural and operational data.
ExploreTell us what you measure today and what you are trying to understand. We will show you the Metriqore platform and technology most relevant to your use case.
