Scientific integrity
We never present something still in development as a finished product, or illustrative data as a real result.
About Metriqore
Founded with a mission to truly understand the consumer.
Metriqore is an experience analytics, research and software company that brings academic expertise in consumer research together with the real decision problems of service businesses.
Founded in 2025University technoparkFrom Türkiye to the world
The founder’s perspective
“Measuring what the customer says isn’t enough; we also need to know how much we can trust that answer.”
Prof. Dr. Hakan CengizFounder · Metriqore
Prof. Dr. Hakan Cengiz brought his international academic expertise in consumer research and marketing to Metriqore in 2025. The company was founded to take scientific measurement out of the lab and place it into managers’ everyday decision flow.
Our values
Human context
Satisfaction is an outcome, not the whole experience. At Metriqore, we measure different touchpoints, perceptions, and experience outcomes together rather than reducing the customer journey to a single score.
Explainability
We don't leave decision-makers dependent on a black box. We present our findings together with the reasoning behind them.
Continuous learning
We work with organizations through a continuous cycle of measurement, action, and remeasurement, learning and improving along the way.
A cross-disciplinary team
Research, reliable data, software, and communication, all in one.
Not a demo, a decision conversation
Let’s see together what your experience data is missing today.
Tell us what you want to improve and how you measure it today. Our team will get back to you with the platform, research or project scope that fits your needs.
- Typically responds within one business day
- A conversation tailored to your sector and business challenge
- One point of contact for platform, research and partnership requests