Collect the signals
QR, WhatsApp, email, digital reviews and project-based behavioral sources converge within the same experience context.
Scientific experience analytics
Don’t just measure.
Be sure it’s accurate.
Metriqore interprets what customers say together with response quality, digital reputation and behavioral signals, turning it into decision intelligence executives can trust.
Psychometric measurementResponse reliabilityDecision intelligence
Survey responses
Digital reputation╱╲╱╲╱╲╱╲╱
Behavioral signals∿∿∿∿∿∿∿
ResponseTRUST
✓Verified
insight
insight
A few of the brands we’ve grown experience with together
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01 / Approach
The truth beyond the score
How much do you trust
scores and traditional surveys?
Most systems collect feedback and produce an average. Metriqore evaluates measurement quality, response reliability, the direction of digital reputation and operational impact together. Executives don’t get more data. They see which data to trust, and why.
02 / Method
Not just a data collection tool
One system, from measurement to action.
What sets Metriqore apart isn’t more features. It’s connecting different signals with scientific logic.
Validate the response
Psychometric rules and data quality controls help distinguish careful, consistent feedback.
Turn it into a decision
Risks, reputation opportunities and improvement priorities become an explainable decision flow for executives.
Three experience domains, one scientific backbone
Customer experience is our only focus.
Our greatest strength is accurate measurement
We extend our deepening expertise in hospitality into other service environments, with platforms adapted for customer and student experience.
01
Guest experience
Happy Guests
Unifies the guest journey, from before arrival to after checkout, into a single decision flow using in-stay surveys, digital reviews and operational signals.
- Psychometric surveys
- Digital reputation
- Complaint risk
02
Customer research panel
Happy Customers
Builds the business’s own customer panel, monitors participant quality, and tests business questions through research designed at regular intervals.
- Panel health
- Response quality
- Model testing
03
Student experience
Happy Students
Makes academic, social and emotional student experience visible through reliable measurement tools, giving management clear priorities and areas for growth.
- Experience dimensions
- Data trust
- Action priority
03 / The Metriqore difference
Technology alone isn’t enough
Scientific methodology, software and field reality…
Measurement discipline
Psychometric measurement logic adapted to context, not off-the-shelf question lists.
Response reliability
An approach that makes data quality visible instead of treating every response as equal.
Holistic context
Reading in-stay surveys, open-ended responses, digital reviews and operational signals together.
Explainable decisions
Priorities and recommendations executives can understand the reasoning behind, not a black-box score.
Research and development is a company culture
We’re growing today’s capability with a strong research culture for tomorrow.
We don’t present technology still in development as a finished product. We’re explicit about the scope of every capability.
Platform capabilities
Psychometric surveys, open-ended analysis, digital review analysis, data quality controls and executive reporting.
Custom research
Panelist pools, experimental model design, benchmarking, training and decision-support studies tailored to the business.
Behavioral signal fusion
Matching anonymized, aggregated facial expression, voice, environment and movement signals with experience data.
From academia to management
Accurate measurement is where better decisions begin.
Metriqore was founded in 2025 by Prof. Dr. Hakan Cengiz, a consumer researcher and marketing professor, at a university technopark. The company’s starting point was simple: organizations shouldn’t just collect feedback. They should be able to understand how reliable that feedback actually is.
Metriqore’s storyNot a demo, a decision conversation
Let’s see together what your experience data is missing today.
Tell us what you want to improve and how you measure it today. Our team will get back to you with the platform, research or project scope that fits your needs.
- Typically responds within one business day
- A conversation tailored to your sector and business challenge
- One point of contact for platform, research and partnership requests